faq

tights

What material are the tights?

They are a 92% Nylon / 8% Spandex blend.  50 Denier, semi-opaque.

I fall in between sizes on the tights size guide.  Which size should I get?!

Our tights size guide is pretty flexible... they are made of spandex, after all.  If you need help, you can always email bzrwholesale@gmail.com with your height/weight for our suggestion.  
 

sunglasses

I lost a screw to my sunnies.  Can you send me extras?

Yes!  Email bzrwholesale@gmail.com if you lose screws. 
 

SHIPPINg

When do you ship out items?
We ship Monday - Thursday til 5PM Pacific.  Please read descriptions for certain items, as shipping times may differ.  If you need an item sooner, please email us at bzrwholesale@gmail.com to work out a quicker ship date.  
After your package leaves our studio, it is in the hands of USPS.  BZR is not responsible for lost and stolen packages.  Please get in touch with your local USPS to resolve the issue first.

I'm an international customer and my order hasn't arrived yet!

Don't panic!  International orders can take 4-8 weeks depending on where you live.  Sometimes, a package will not move on the tracking info for 2 weeks before its next move.  Get in touch with us if you are concerned though.
 

returns+exchanges


What about returns & exchanges?

We accept exchanges and returns within 14 days of purchase unworn and in perfect condition.  Please email bzrwholesale@gmail.com first with confirmation of return and reason for return. 
Returns can be sent to:

BZR, INC.
3814 4th Ave South
Suite 11
Seattle, WA  98134

If exchanging, we will pay shipping costs of your new pair, and you will pay for return pair.  When returning, you will be responsible for all shipping costs.

If there is a defect or something on our end, please let us know, and we will ship you a new pair.

 

 

Have a question that's not listed here?  Please don't hesitate to email bzrwholesale@gmail.com.